Technical consultancy, providing troubleshooting services to rapidly resolve system-wide issues
After the implementation of a new order management solution, Smiths Medical identified some specific issues which needed rapid resolution. We provided expert consultancy services to the project to resolve the list of fifteen issues which had a severe impact on the system operation, over the course of less than a month. Our consultants were recognised for our ability to rapidly turn around the solutions to the problems to minimise the negative impact on the business, which we delivered early and under budget.
Part of the multinational diversified engineering business Smiths Group plc, Smiths Medical is a leading global manufacturer of speciality medical devices that provide innovative and lifesaving solutions for the world’s healthcare markets. With operations in 30 countries and sales to 120, Smiths Medical employs approximately 8000 employees and has annual revenues in excess of £800 million.